Training programs should be easy to teach from and easy to learn from, which requires balancing data-driven development with a high-quality learner experience to ensure training is both scalable and intuitive. Highly analytical and detail-oriented Learning & Development Manager with 15 years of experience driving organizational excellence through the ADDIE framework. Proven track record in LMS administration, change management, and strategic program planning.
Needs Assessment:
Worked with leaders, stakeholders, and operational partners to determine the scope and required outcomes for a consistent learner experience at Apple, Mercari US, Nike, and VytlOne.
Logistics:
Created multiple ground-up processes for tracking and analysis for scheduling, learner comprehension, attendance, surveys and assessments, system issues, and on-the-fly learner feedback for Mercari US and VytlOne.
Learning Program Development:
Designed, developed, facilitated, and evaluated New Hire training program for 450+ employees at Mercari US. Revised existing training at Nike and VytlOne.
Instructional Design:
Leveraged ADDIE principals and Bloom’s Revised Taxonomy to create learning content (ILT and eLearning) that created high quality learning outcomes while strategically balancing non-production time for employees in training at Mercari US, Nike, and VytlOne.
Facilitation:
Personally facilitated over 600 learners in groups from 5-35 learners both in person and virtual. Created Train the Trainer SOP for Mercari US and VytlOne.
LMS Administration:
Administrated SAP Litmos LMS, Reach 360 LMS, and TalentLMS for teams of up to 600 accounts.
● Public Speaking and Training Facilitation
● Learning Needs Assessment
● ADDIE methodology
● Cross-Functional Operations
● Stakeholder management and communication
● Executive communication
● Compliance and regulatory adherence
● SOP development
● LMS Administration
● Learning data analysis
● Windows: Powerpoint, Excel, Word, Sharepoint
● MacOS: Pages, Numbers, Keynote
● Google Workspace Suite
● Miro, Figma/Figjam, Whiteboard, Freeform
● Articulate Storyline/Rise